Would you appreciate an independent review of quality in your service provision?

Is your provision struggling to achieve the CQC rating that you know you deserve?

Would your registered manager value some extra support and mentoring?

Service Improvement Advice from The Grey Matter Group

The Grey Matter Group’s Quality Assurance and Service Improvement Manager, Pam Darroch, has extensive experience working with the Health and Social Care Sector, in particular working with Local Authority Care Quality Teams.

Pam has a reputation as a supportive ‘critical friend’, who understands the pressures of quality delivery within the sector. Pam will work collaboratively with you and your team to achieve your desired outcome in a restorative, positive and encouraging way.

Learn More

Download the Service Improvement and Quality Assurance flier and Terms of Engagement document to find out more and arrange an initial conversation with Pam to start you on your journey to service improvement and quality assurance.

What People Are Saying

During the time that I have known Pam, she has always been supportive and shown a high level of understanding and knowledge regarding legislation and care in general.

Lucy Dodd, Domiciliary Care Manager, Your Choice Services.