In order to be signed off against their Care Certificate staff will not have to complete a set of mandatory training courses. Instead they will have to evidence that they have relevant knowledge and understanding of the standards set out in the Care Certificate and, most importantly, that they are able to put this into practice for their job role.

Under the requirements of the Care Certificate each member of staff must have an individual portfolio, including evidence that their practice has been assessed in the workplace during the health or social care worker’s real work activity as observed by an assessor.  This assessor will usually be their manager or supervisor, they do not need to be a qualified NVQ/QCF assessor. However, the registered manager has the responsibility of verifying the quality of teaching and assessment that has been provided before signing off the Care Certificate themselves.

What does the Care Certificate mean for staff?

4 thoughts on “What does the Care Certificate mean for staff?

  • August 9, 2016 at 5:20 pm

    What does the care certificate equivalent to, i.e NVQ2 or NVQ3 in care. because I have my care certificate and I wanted to do my NVQ2 and 3 but I was told there is no point because I have done my care certificate

    • August 11, 2016 at 9:32 am

      Hi Naomie, thanks for your question…

      What you have been told is not accurate. You need your Care Certificate in order to work in Social Care, but that does not mean that should not go on to do a Diploma (level 2 or 3). In fact in the future in order to start a Diploma you will need the Care Certificate before you start.

      The Care Certificate is the foundation of knowledge of skills when you start work in Social Care, but it does not replace the level 2 Diploma. The Diploma contains much more that the Care Certificate and would take much longer to complete than the (suggested) 12 weeks for the Care Certificate.

      Do give us a call if you want to discuss further…

  • September 4, 2017 at 11:56 am


    I have previously been told that the Care Certificate does not replace the mandatory training requirements.

    please advise

    • SimonK
      September 4, 2017 at 4:20 pm

      Hi Jo,

      Thanks for getting in touch.

      There is lots of detailed information about the Care Certificate on our website at and on the Skills for Care website.

      The Care Certificate is the start of the staff member’s Learning and Development and is the minimum required. It does not include detailed Moving and Assisting people, Medication or Mental Capacity Act / DOLS which are essential competence requirements for many roles in Health and Social Care. As such the staff member will need any other learning and development opportunities and competence assessments as set out by CQC and the fundamental standards. The phrase mandatory training is an interesting one, CQC no longer mandate a list of training courses, the focus is now on mandatory competence. The training matrix is still an important KPI but the focus of inspections now is on the feedback and observations of those delivering and received care and support.

      Do come along to one of our Free Care Certificate workshops if you are an assessor, supervisor or manager and would like to find out more:

      Take a look at these resources if you would like to review further…

      CQC providers guide : induction, learning and development
      Skills for Care – Ongoing Learning and Development


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